Shipping Policy – Haya Mart

Last Updated: June 2026

Thank you for shopping with Haya Mart. We are committed to delivering your orders quickly and efficiently across Pakistan.

1. Delivery Areas

We currently deliver to all major cities and areas across Pakistan through trusted courier partners.

2. Processing Time

• Orders are typically processed within 24–48 hours after confirmation.
• Orders placed on weekends or public holidays may require additional processing time.

3. Express Delivery

We offer Express Delivery on all eligible orders.

🚚 Estimated Delivery Time: 3–5 Business Days

Please note that delivery times may vary depending on your location and courier operations.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout.
• Free shipping promotions may be offered from time to time on selected products or order values.

5. Order Tracking

Once your order is shipped, you may receive tracking details via SMS, WhatsApp, or email (where available).

6. Delivery Delays

While we aim to deliver within the stated timeframe, delays may occur due to:

• Weather conditions
• Public holidays
• Courier service issues
• Remote area deliveries
• Unexpected circumstances beyond our control

Haya Mart is not responsible for delays caused by third-party courier services.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Haya Mart will not be responsible for delays or failed deliveries caused by incorrect addresses or contact information provided by the customer.

8. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product.